How to pass AVS for HSBC US non-US credit cards users

Nov 8, 2022#Banking #US1257

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International customers who have opened an HSBC US account can apply for an HSBC US credit card by contacting customer service or their relationship manager. When making payments on the US website, customers may be asked to provide a billing ZIP code for address verification. However, even if the mailing address on their credit card is not a US address, they can still pass the address verification by using "00000" as the billing ZIP code. This has been confirmed through inquiries with customer service and actual testing. While some websites with postal code validation may not accept "00000", it is a rare occurrence. In such cases, customers will need to use a different card for payment.

After applying for an HSBC US account as an international customer, you can contact customer service or your Relationship Manager (RM) to apply for an HSBC US credit card. However, when making payments on the US website, you may be asked to provide a Billing ZIP for address verification (AVS). If your credit card's mailing address is not a US address, does that mean you cannot pass the address verification?

The answer is definitely no. After consulting multiple customer service representatives and conducting actual tests, both the Debit Card and Credit Card of HSBC US international customers can use "00000" as the Billing ZIP. The following is a test case using Stripe. For security reasons, some content that does not affect the display has been hidden.

Failed case:

Successful case:

However, since "00000" is not a valid postal code, some websites with postal code validity checks may not be able to pass. Although this case is rare, if you encounter it, you will have to use another card for payment.